Resolution Center

We work to earn and sustain good relations with our customers, and value the opportunity you give us to be good merchants. Even, as hard as, we may work, there may be times when you the customer may not be completely satisfied with our service(s), or  the format in which we may have dispense our duty. mRoadSide is always at your disposal to resolve any issue relating to  purchases made from our marketplace. Since we retail products of varying conditions, some products may have warranty, and some may not have warranty. In any event, we back our sales with 30-day money back guarantee.

All registered customers are required to login into their account, to start the process of resolving the dispute that may  have arisen from a transaction. You may elect to have the product replaced, or receive refunds.

If all else fails, you and the retail merchants could attempt to resolve the dispute using arbitrating methods. This method can be costly to both parties depend on the money involved. We have our arbitrator, who will independently review the information that created the dispute, and reach a judgment. Disputing parties are liable for the arbitrator’s fees.

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